During the transfer of data into the Attica Bank system, new deposit accounts will be opened. This
procedure will be followed for each deposit account you held at the former Pancreta Bank. After the
process is completed, you will be informed of your new account(s) and their IBAN(s) through the
Bank’s official channels:
- Digital Banking (e-banking)
- Mobile app
- Branch network
- Your Attica (+30 210 366 9009)
Your existing accounts at the former Pancreta Bank, with the “old” IBAN, will continue to exclusively
serve incoming credits and direct debits/payments. These will automatically be processed through
the new account (IBAN) assigned to you, without requiring any action on your part. All other
transactions will henceforth be carried out through the new account created for you in the Attica
Bank system.
All active direct debit standing orders will be automatically transferred to Attica Bank. In addition, on
your new deposit account you will be able to register new standing orders and carry out your regular
transactions securely and conveniently through all official Attica Bank channels.

Your time deposits will be automatically transferred to Attica Bank’s systems, retaining the same
features, terms, and interest rates. However, automatic renewal will not be supported. Upon
maturity, you will need to visit a branch if you wish to renew.
For any matter concerning the maturity or management of your deposits, you may contact your
servicing branch.

No. The deposit product you held at the former Pancreta Bank has been matched with an Attica
Bank product with the same main features†, within the Bank’s unified product policy. This policy is
available on www.atticabank.gr, where the General Terms of Transactions are also posted. A product
mapping table is also provided below.
Similarly, there will be no change to the persons authorized to access and use corporate accounts.With regard to the products “Savings Account for Children”, “Payroll Account with Overdraft Facility”
and “Current Account with Overdraft Facility”, the information provided in the special notification
sent to you shall apply.

† Subject to any changes in the Fee Schedule or Deposit Interest Rates, in accordance with the provisions of
the applicable legal framework.

Yes. All loans and credit facilities of any type and form that were granted by the former Pancreta
Bank are transferred to Attica Bank, along with their existing balances, on the day of the integration
of the information systems. Likewise, all loan-related data and information (including, for example,
days past due, etc.) are transferred.
All existing deposit accounts of the former Pancreta Bank that serve the loan/credit accounts will be
automatically replaced with the new accounts (new IBANs) that will be created (please refer to the
question “Will the terms and features of my deposit accounts (savings, current, checking) change?”).
The terms of your loan, your obligations, collateral, etc., continue to apply in accordance with your
loan agreement.

Repayment of your loan obligations will continue under the same terms applicable on the date of
systems integration, including installment amount, due date, total number of installments, duration,
interest rate, etc.
Repayments will continue to be made through the existing payment methods and channels without
any further action required on your part. Alternatively, you may make your payments at the teller
counters of our branches.

No. The features and terms of active Credit Limits at the former Pancreta Bank will not be affected
by the merger. They will be automatically transferred to Attica Bank, along with all related collateral
(pre-notations, pledges, assignments, etc.) associated with them. The terms and obligations
stipulated in the existing agreements remain in effect.

All of your investment accounts (linked to your financial instruments, such as mutual funds, bonds,
etc.) and services (including custody) with the former Pancreta Bank will now be serviced through
Attica Bank’s systems, without any action required on your part. Wealth Management services will
continue to be offered through Attica Bank’s network, giving you access to the world’s major
markets and the ability to choose from a wide range of investment products from leading
investment firms.
The option for telephone orders is temporarily unavailable at the moment. You will be informed
once the service becomes available again.
In any case, the composition of your investment account or portfolio will not change.

Yes. All active standing orders for direct debits/payments are automatically transferred to Attica
Bank. No action is required from you.

Yes. You may continue using it until all check leaves are used.

All cashier’s checks from the former Pancreta Bank remain valid. They can be cashed at Attica Bank
or former Pancreta Bank branches, or deposited at another bank.

Yes. They remain valid and can be presented for payment at an Attica Bank branch or deposited in
another bank.

Yes. All Letters of Guarantee of any type, as well as the related credit limits and collateral, are
transferred to Attica Bank and remain in effect, as per the terms of your contract, including those
already deposited with institutions or companies in the context of your business relations.

No. Your existing credentials (username & password) remain the same. You can continue to use the
same credentials to log in, without any changes.

Upon completion of the integration of the information systems of Attica Bank and Pancreta Bank,
access for everyone to e-banking & the Mobile app will be through the official website of Attica Bank
(http://www.atticabank.gr) or the Attica Mobile app (for Android & iOS).

The digital services (e-banking & Mobile app) will be temporarily unavailable due to the operational
merger activities. You will be informed in advance via Viber/SMS/e-mail and on the Bank’s website
about the period during which these services will be unavailable, as well as the time of their
restoration.

You will see the same products that you had access to before the merger.

The use of debit cards (personal and corporate) will continue uninterrupted, without any impact on
your transactions, whether they are physical transactions at POS or ATMs, or electronic transactions.
The only requirement will be that, once you start using Attica’s mobile banking app, you register
your device so that you can manage your electronic transactions with push notifications.
Upon completion of the migration to Attica Bank’s systems, there will be a short period during which
debit cards cannot be used. You will be informed in advance via Viber/SMS/e-mail and on the Bank’s
website about when this will take place.
Debit cards of the former Pancreta Bank will be able to be registered in Digital Wallets such as
Google Pay, Apple Pay, and Garmin Pay starting October 2025.
For the credit cards of the former Pancreta Bank, the ATM services “Credit Card Payment with Cash”
and “Credit Card Activation” will temporarily not be available. You will be informed in advance via
Viber/SMS/e-mail and on the Bank’s website about the period during which these services will be
unavailable, as well as when they will be restored.
The credit cards of the former Pancreta Bank will also temporarily not be usable at the Bank’s ATMs
or the DIAS network as debit cards (Dual Functionality – cash withdrawal from a linked savings/
current account). You will be informed in advance via Viber/SMS/e-mail and on the Bank’s website
about the period during which this functionality will be unavailable, as well as when it will be
restored.
Payments of obligations using the credit cards of the former Pancreta Bank will continue normally
through the existing payment methods and channels (standing orders, branch teller counters, etc.)
without any further action required on your part.

Yes. The operation of the POS terminals and the settlement of transactions are not affected (for the
change of IBAN, see above regarding deposit accounts).
When the POS is connected to the new Attica Bank application, and if there is a need for reconnection with the cash register, you will receive personalized notification via Viber/SM

Yes. All insurance contracts you have concluded through the former Pancreta Bank remain in effect
and are renewed as normal. For service or information regarding your contracts, or for details about
new available insurance products, you may contact the Attica Bank branch network.

No. Each product you held with the former Pancreta Bank, as a corporate client, has been matched
to an Attica Bank product with the same features, within the framework of the Bank’s unified
product policy‡
.
For changes related to Deposit Accounts, Investment Accounts, Loan Accounts, Capital Movements
and Payments, Debit – Credit Cards / POS, Digital Banking, and Insurance Products, the provisions
mentioned in the above sections apply.

‡ Subject to any changes in the Fee Schedule or Deposit Interest Rates, in accordance with the provisions of
the applicable legal framework.

The existing authorizations for the representation of Corporate Clients, provided they have not
expired, remain valid as approved by the former Pancreta Bank.

The integration of the information systems is carried out in full compliance with the applicable EU
and national legislative and regulatory framework on the protection of personal data, and in
particular with the General Data Protection Regulation (EU) 2016/679 and Law 4624/2019. The
system integration does not alter your rights, the purposes, or the legal bases of the processing of
your personal data, which continues to be carried out in accordance with the provisions set out in
the document *‘INFORMATION ON THE PROCESSING OF PERSONAL DATA OF ATTICA BANK S.A.’*,
which is continuously posted and updated, as applicable, on the Bank’s website at
https://www.atticabank.gr/el/gdpr/, and is available at the branches of its network.

Attica Bank’s Customer Service is available to you 24/7 at the phone numbers (+30) 210 366 9000
and (+30) 2810 33 88 00.