Useful Links
Cookies Policy

Useful Links
Cookies Policy

About Cookies Policy

This cookie policy explains what cookies are and how we use them on our website. You should read this policy so that you can understand the type of cookies we use, the information we collect and how it is used. By using the website, you agree that we may use cookies under this policy.

Cookies Policy

PANCRETA BANK S.A. maintains a strict policy to protect the privacy of visitors to website We hereby provide you with more information on how we use cookies each time you visit our website.

What are Cookies

Cookies are small pieces of text that are sent to the browser from the website you visit. Makes it easier for the website to memorize information about your visit, such as your preferred language and other settings. This can facilitate your next visit and make the website more useful for you. Cookies play an important role. Without them, using the website would be a much more complex experience.

There are two categories of cookies:

  • Technical cookies: Essential for a website to run and navigate by the user. Without them, users may not be able to view the pages correctly or use certain services.
  • Profile Builder Cookies: Used to create a user profile to send promotional messages according to the preferences displayed by the user during the browsing.

Cookies, either "technical" or "profile builder", can also be classified as:

  • "session" cookies, which are deleted immediately after the browser closes
  • "permanent" cookies, which remain in the browser for a certain amount of time. These cookies are used, for example, to identify the device that connects to a website by facilitating user authentication procedures
  • "proprietary" cookies, which are created and controlled directly by the operator of the website on which the user is browsing
  • "third party" cookies, which are created and controlled by parties other than the operator of the website on which the user is browsing

Do we use Cookies?

The cookies we use on are summarized in the following table:


Cookie Name



Purpose to serve

Session cookie that is necessary for the secure operation of the e-Banking system,


Permanent Cookie. It is required to store User’s acceptance of the Cookie Policy

Cookie Duration

Created when authenticating the user to the e-Banking application and deleted when disconnected

It is created during user's acceptance date (Cookies Acceptance) and remains for a year

Cookie Provider

Proprietary Cookie

Proprietary Cookie

Additional Information

Cookie used to protect against Cross-Site Request Forgery (CSRF) attacks

How to check and delete cookies

If you do not wish to use cookies, there is a simple procedure in most browsers, which allows you to refuse to use them. You can delete cookies and disable their use. Choose your browser and follow the instructions:




Internet Explorer

If you use a different browser, follow the provider’s instructions. To learn more about how to manage cookies, visit

This Cookies Policy is complemented by our Personal Data Protection notice.

NOTE: It is not feasible to provide e-Banking PANCRETA ONLINE services if you reject the installation of the XSRF_TOKEN cookie.