The Bank > Information for Clients > Code of Conduct pursuant to Law 4224/13

Code of Conduct pursuant to Law 4224/13

The Code of Conduct lays down general principles of conduct and establishes practices aiming to enhance the climate of trust, mutual commitment and the exchange of the necessary information between the Bank and borrowers.

In the context of the Arrears Resolution Process (ARP), which was established with the Code of Conduct adopted under Law 4224/2013, PANCRETA BANK provides its clients/borrowers who face financial difficulties with the possibility to contact the Bank and settle their obligations.

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