1. Card & PIN Receipt:
Once your application is approved, you will receive the main and additional cards from the branch of cooperation.
The PIN will be sent to you via registered post at the address you indicated in the application form.
2. Bill Payment:
The card can be paid by debiting a deposit account as follows:
- Through a standing order:
- for the payment of the minimum amount
- for the payoff of the entire monthly balance
- Through the Pancretaonline service
- In cash at the Bank's cashier
3. Card activation:
Your card is issued inactive. To activate it, call at 18 184, 24/7 (from a landline or mobile in Greece) or at +30 2810 338800 (from abroad). You will be asked to verify your identity, so you need to have your credit card, your ID card or passport, and your Tax ID number.
Contactless functionality is activated after you make your first transaction using your personal PIN.
4. Card loss / theft:
In case of loss / theft of your card please inform us immediately by calling our 24-hour telephone service at 18 184 (from landline or mobile in Greece) or at +30 2810 338800 (from abroad), so as to proceed with its immediate cancellation and replacement.